The ji design journal

Field Notes

Good websites, bad websites, good business, Maine makers, and website tips. Short reads for small business owners.

Our new monthly One-Tap Test starts at a famous Maine lobster shack, which isn't playing hard to get.

Ben & Jerry's has thanked customers with free ice cream every year since 1979. Here's why one simple, repeatable thank-you works for any business.

Lessons from one of the internet’s most chaotic homepages.

A century later, they're still telling the story of what went wrong.